Data Protection Privacy Statement

Introduction

Eman Channel Ltd (“we,” “our,” or “us”) is the operator of the Light Upon Light Global – Türkiye Retreat 2025. This privacy notice outlines why we collect and use your personal data, the circumstances under which we may share your personal data with other organizations, and your individual rights regarding your personal data.

We are committed to transparency and aim to help you understand and exercise your rights concerning your personal data. We do not share personal data with any organization for their marketing purposes, nor do we sell personal data.

This privacy notice is organized into the following sections:

1. Who we are
2. Your rights over your personal data
3. Privacy statement for our supporters
4. Privacy statement for our employees and volunteers
5. Use of cookies
6. How long we keep personal data
7. Changes to the privacy notice
8. How to make a complaint

If you have any questions about this privacy notice or information we hold about you, please contact our Data Protection Lead at: Email: [email protected]

Your Rights Over Your Personal Data

You have the following rights regarding your personal data:

• Right to withdraw consent: If we ask for your consent to use your personal data, you may withdraw it at any time. Any direct marketing materials will include clear instructions on how to withdraw your consent, such as an ‘unsubscribe’ link in emails. To stop processing your personal data for marketing purposes, please contact our Data Protection Lead.
• Right of access (Subject Access Request): You have the right to know what personal data we hold about you and request a copy of that information.
• Right to object/restrict processing: You can request that we restrict or stop the processing of your personal data.
• Right of data portability: You can request a copy of your personal data in a portable format or have it transferred directly to another organization.
• Right of erasure: You may request that we delete the personal data we hold about you (“right to be forgotten”).
• Right of rectification: If you believe the personal data we hold is inaccurate, you can request corrections or updates.

To exercise these rights or for more information, contact our Data Protection Lead. We are committed to providing a confidential and professional service and will respond fully to your requests.

When We Collect Your Personal Data

We collect your personal data in the following situations:

• When you make a donation.
• When you sign up for a campaign or event.
• When you register for or attend one of our retreats or activities.
• When you contact us via email, telephone, post, or our website.
• When you interact with us on social media.
• When you visit and use our website (see “Use of Cookies” section).

Why We Collect and Use Your Personal Data

We collect and use your personal data for the following purposes:

• To process donations and handle Gift Aid declarations.
• To communicate with you about our activities, campaigns, and ways to support us (only with your consent for email, phone, or SMS communications).
• To manage event registrations and provide confirmation details.
• To personalize services, such as predicting your interests for tailored communications.
• To handle your queries and feedback about our services.
• To improve our services, such as through surveys and feedback.

Sharing Personal Data With Other Organizations

We may share your personal data in the following circumstances:

• With HMRC for Gift Aid purposes.
• With law enforcement agencies when required by valid legal instruction.
• With event organizers for health and safety purposes when you register for events.
• With payment processors for transactions involving donations or purchases.
• With marketing service providers (e.g., mailing houses) to prepare and send approved materials on our behalf.
• For due diligence checks, we may use third-party screening services for significant donations or support.
• With data storage providers, such as cloud storage or website hosting companies.

In all instances, we ensure contracts with these organizations include data protection clauses to secure your data and prohibit its use for their own marketing purposes.

Legal Basis for Collecting and Using Personal Data

We process your personal data based on the following legal grounds:

• Consent: For marketing communications via email, phone, or SMS (withdrawable at any time).
• Contractual necessity: To process donations or event registrations.
• Legal obligations: For compliance with tax laws, such as Gift Aid records.
• Legitimate interests: For communications and marketing unless your rights override our interests.

Privacy Statement for Employees and Volunteers

When We Collect Personal Data:

• During recruitment and onboarding processes.
• Through everyday administration, such as leave requests or updates to personal details.
• When managing performance or addressing concerns and complaints.

Why We Use Personal Data:

• To recruit and manage staff, volunteers, and contractors.
• To process payroll, tax, and pension contributions.
• To comply with legal obligations, such as health and safety regulations.
• For operational planning, including staffing and resource allocation.
• To address complaints and safeguarding concerns.

Sharing Data:

• With HMRC for taxation purposes.
• With insurance companies for claims involving staff or volunteers.
• For background checks, using services such as DBS, DVLA, or employment agencies.
• With third-party providers, such as cloud storage or software systems.

We ensure third-party contracts include data protection clauses to secure your data and limit its use.

Use of Cookies

We may use cookies on our website to enhance your user experience. Cookies are small text files stored on your device when visiting certain websites. You can manage cookies through your browser settings. However, disabling cookies may impair some website features. Types of cookies we may use include:

• Session Cookies: To track online donations.
• Google Analytics: For anonymous website usage statistics to improve your experience.
• YouTube Cookies: For tracking video interactions.
• Advertising Cookies: To monitor the effectiveness of our advertising campaigns.

Changes to the Privacy Statement

We review our privacy statement regularly. Updates will be posted on our website. For material changes, we will include a prominent notice. Last Updated: December 2025.

How to Make a Complaint

If you have concerns about our processing of your personal data, contact our Data Protection Lead at [email protected].

You can find ICO registration details here: https://ico.org.uk/ESDWebPages/Entry/ZB334762

If you are unsatisfied with our response, you can escalate your complaint to the UK Information Commissioner’s Office (ICO) at: https://ico.org.uk/global/contact-us/